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06-25-2020
07:55 PM
...ut all my new stuff in at the airport bc nothing extra fit in my overpacked suitcase. My bag was lost. Never found. And Southwest could care less. I never expected such a lack o...
03-14-2022
12:28 PM
...n one airport for one airline. That just displays error. The individual then states that BWI will have to transfer the claim report before RDU can send me my luggage. The individual calls back an hour l...
01-14-2020
08:47 AM
...rounds to you use to deny a claim? Why on earth am I having to go through this when I all I want is my luggage returned with my belongings safe? Why haven't you all requested that the cameras be pulled f...
01-01-2020
05:30 PM
Flight to Baltimore ended with lost luggage, long line at lost and found, a report, and pickup when found coming in on later flight and offered and agreed $200 voucher for inconvenience of having n...
12-31-2022
08:40 AM
My family traveled 12-24-23 from Denver to Kansas City (direct). We we very delayed but lucky we had a plane and made it home. Unfortunately the entire flight was without luggage which we all d...
04-30-2019
04:23 AM
...he parking lot until it opens in 4 1/2 hours. I will be camping and sleeping in a rental car tonight all because of incompetent and unprofessional southwest employees and lost luggage ona non- stop f...
11-27-2018
09:31 PM
My luggage has been misplaced and that I somewhat can deal with. What I can’t deal with is how the folks handled my concern at Burbank tonight. So I’m standing behind a person with the same i...
07-24-2020
11:27 PM
Has anyone ever received their cell phone back? I arrived on a late flight. After I got my luggage i realized I had left my phone in seat pocket by tray table. There was no body at the southwest t...
08-29-2017
07:56 PM
1 Love
Yesterday I flew from Milwaukee to San Diego and on to Phoenix. I arrived in Phoenix at 5:30 pm, but my checked bag did not. Peggy and the other ladies in the Baggage Service Office were ...
03-28-2022
12:09 PM
...ag is STILL in Denver???? I tried and left several messages at the Denver luggage claim but NO RESPONDS.
I don't mind flying back to Denver and searching for my bag myself???
Can s...